OnStar Reviews

I signed up thinking everything would kick in quickly, but the activation ended up taking a lot longer than I expected. I kept checking back every so often, even refreshing and logging in a couple times, before the features finally started working. Support was polite enough, but they didn’t really do much to speed things along. Overall, it wasn’t a terrible experience, but the waiting part was definitely frustrating.

I had a feeling this app would work well, and so far it’s proven me right. It loads fast every time I open it, and starting my car has been smooth with no issues. Can’t really complain...

Had an accident and the crash alert kicked in right away, called for help fast. I’m really thankful it worked when I needed it

I’ve had onstar for a while now, i kind of thought I’d forget about it after the first month, but I haven’t. I use the app more than I expected, especially when I’m parked somewhere huge like the grocery store lot and can’t remember which row I’m in. The safety features are the main thing for me though, it just makes me feel a little better driving around, especially at night or on longer trips. For the price, I think it’s fair for what you get. Not the most exciting thing to pay for every month, but it’s one of those subscriptions I don’t really mind keeping.

Used the onstar WiFi hotspot on a long drive with my kids streaming stuff in the back while I was checking maps up front. It stayed connected pretty much the whole time, and the speed was actually decent. Something about it just made the trip feel a little easier, especially not having to burn through my phone data the whole way.

I actually like the service itself well enough, but the billing side has been kind of a pain. My card got charged a different amount than I was expecting, and I had to call in just to understand why?? The reps I talked to were polite and helpful, but the bill details should be way clearer on the website. I don’t want to feel like I have to double-check everything every single month to make sure it’s right??

I mostly use OnStar when I’m driving between smaller towns, and it’s been just as reliable as I expected it to be. I’ve had a couple times where my phone signal was barely hanging on, but OnStar still worked without an issue, which kind of confirmed why I wanted it in the first place. It definitely gives me more peace of mind on longer drives, especially when the kids are with me. So far, no real complaints...

I had a question about my plan and expected the usual runaround, but they got back to me quickly. I still remember feeling relieved because I didn’t have to keep explaining myself to different people. It was just simple, helpful support, and that really stuck with me.

I didn’t run into any big issues. Everything felt mostly smooth, and I came away feeling good about it. Hard to explain exactly, but it just worked well enough and didn’t give me any real reason to complain

I was impressed, OnStar flagged an issue with my car before my mechanic even noticed it. It was one of those things where I’m thinking, okay, is this like a tire pressure thing, a battery thing, some random sensor acting up, or what? But it turned out to be accurate, and it saved me from guessing or waiting until something felt obviously wrong. Super handy, kind of like having an extra set of eyes on the car, whether I’m commuting, running errands, taking a longer drive, or just trying to avoid surprise repair drama.

This app finds my car almost every time, that gives me a lot of confidence when I’m parking somewhere busy or unfamiliar. It’s easy to use and does what I need without any hassle

I had to use OnStar when my car wouldnt start, and it was easy. The call didnt take long and the tow truck got there in about 40 minutes. Wasnt the fastest ever, but the driver was really nice and everything got taken care of

It works fine for the most part and can be helpful sometimes. I just wish they were more upfront about what data they keep and who they share it with. Like, it’s useful, but that part makes me a little unsure.

Overall, I’m happy with it. It starts my truck quickly, which is the main thing I needed, and it’s been reliable for that. To be fair, the app does lag sometimes, so it’s not perfect, but I don’t think that takes away from how well the starter itself works.

This took hours and there were barely any updates along the way. I kept checking my phone like I was waiting for a pizza delivery, except at least with pizza you usually get a little tracker or something. Not the end of the world, I guess, but it was frustrating just sitting there wondering what was going on

Got my account set up really quick, and everything went smoothly. No major issues at all.

I had to use the emergency help feature once, it connected way faster than I expected. I’ve used other services before where you’re stuck waiting and wondering if anyone’s actually there, but this felt different. I was scared at the time, but they stayed with me and helped me feel a lot calmer until things were handled.

I got onstar set up right at the dealership when I picked up my new car. I kinda figured it was gonna be a whole thing, but it was quick. The dealer already had most of it handled and just showed me the app and the buttons in the car. It all connected before I even left the lot. I’ve been using it for a couple weeks now and so far, no problems. Always nice when something just works and you don’t have to call support a bunch of times.

I mostly use onstar when I’m heading somewhere unfamiliar, i’ve learned to trust my gut and just use it instead of trying to figure things out while driving. It’s come in handy a few times when my phone signal wasn’t great or I just didn’t feel like messing around with typing in an address.

I’m giving it 4 stars because every now and then the route doesn’t seem like the absolute fastest option. But it still gets me where I need to go, and it’s simple enough that I keep relying on it.

onstar is fine when it actually manages to connect, but my car loses signal way more often than it should. The app can be painfully slow sometimes too. for something I’m paying for, it feels unreliable, and whoever runs this really needs to get it together.